Wuxi City Spark diamond tool limited company will provide you with a comprehensive range of services, to provide security guarantees, and along with the new technology the new functions, improve service value. As a professional provider, have the confidence to provide professional, valuable customer support. Similarly, we always think, customer satisfaction will directly influence the future. Therefore, we hope that through the conscientious service support, so that agents and end customers can really be assured. We will be your support as the spark of the Wuxi diamond tools for sustainable management of the key.

Scheme of preciseness, scientific sex, advanced sex is an outstanding project foundation. We will carefully analyze your needs, the reference of similar domestic and foreign outstanding and successful case, and field simulation test and repeated, repeated demonstration, design to meet your actual situation stability, advanced, scalable system.

On-demand

" Put your needs " of the overall service solutions allow you from now on " sleep without any anxiety", each customer may have different requirements for their individual needs, to meet the growing needs of customers is designed, with the special needs of custom development services.

Telephone counseling

It helps you to quickly solve the problem effectively. Whether you wish to understand the product, or the product using, encountered technical problems, may call technical support hotline: 0510-85814886. Be trained with regularity of technical support representative will quickly answer your questions, and requests for service are analyzed, and then put them to the appropriate technical engineer.

The Email reference answer

Also to provide low cost, quick response Email Advisory question answering. You can use the various problems encountered.

 ( e-mail: wx-xh@163.com )

Remote guidance

In addition to support calls and e-mail consultation, we also provide further online remote guidance. The customer service engineer will through video conference system and customers realize remote face-to-face communication, and in this platform to provide a variety of technical guidance, consulting and scheme of remote training services. In addition, our customer service engineers through remote detection and control means to help customers to diagnose problems, server configuration and remote technical service.

Field service

For customers, if there is no distance problems, or in the operation of the system environment is not fully mature condition, we will work with customers specific consultations, to provide technical personnel on-site service, on-site to solve the practical difficulties of customers.

Upgrade service

Customers can provide the corresponding service upgrade. In this process, and technical personnel will assist and guide customers to complete product using the guidance and upgrade the job. And at the same time, we also can according to customer's specific needs, providing further technical support.